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Shipping, returns and exchanges
Standard delivery
Standard delivery is free on orders of $99 or more before taxes. A $12.99 fee applies for orders under $99.
Equipment delivery
Fees starting at $99 apply for commercial equipment and oversized products delivery. We also offer equipment setting up and used equipment recovery services.
Grill delivery
Fees starting at $60 apply for grill delivery. We also offer grill assembly and setting up services.
For more details, please consult our Shipping and delivery policy.
Returns and exchanges
For any purchase made between November 6 and December 31, 2023, you have until January 14, 2024 to return the product, upon presentation of the original sales receipt or online order number.
You have a period of 10 days following the date of receipt of the order to be reimbursed and a period of 30 days to make an exchange.
For more details, please consult our Return and exchanges policy.
Store availability
Order online and pick up your items at the store of your choice. Sore pickup is free for all orders.
Brossard
Drummondville
Granby
Laval
Montréal
Québec
Sherbrooke
Trois-Rivières
Details
Big Green Egg grills are guaranteed resistant and performand, but the age and the repeated use of a device can compel at one moment or another during the barbecue season the replacement of some of its parts. Fortunetely, it is as simple as to get the said parts, like the gasket, and to replace them by itself at home, which is pretty easy.
- One kit required to replace the gasket of Large and XLarge grills
- Resistant to a maximum temperature of 625 °F
- Two kits required to replace the gasket of 2X Large grills
Request Information
Request Information
You must provide us with as much information as possible so that we can answer you as quickly and efficiently as possible.
