Heartbreakers
Ottawa – 2025
A passion for artisanal pizza in the heart of Ottawa
Heartbreakers has quickly become a must-visit destination for authentic pizza lovers in the nation's capital. Founded by Juliana Graf and Andrew Chatham, this restaurant offers pizzas made with organic stone-milled flour and carefully selected local products. It's also a natural wine shop that provides customers with the perfect pairing between exceptional pizza and a quality glass of wine.
After owning the Fieldhouse in Perth, Andrew and Juliana decided to dedicate themselves to their passion: creating exceptional pizzas in Ottawa. Despite a difficult opening during the pandemic in March 2020, their perseverance was rewarded. Their first location on Parkdale Avenue has become a reference, recognized as serving some of the best pizza in Ottawa. Their famous "Sweetheart" pizza with pepperoni and honey, along with their legendary garlic dipping sauce, have become customer favorites.
Building on the success of their first location, Heartbreakers has opened the doors to their second address.
A project designed down to the smallest detail
Conversations with the owners spanned over a year, during which we took the time to examine every aspect of the concept with them. This in-depth design phase laid the foundation for an exceptional collaboration.
Our role went far beyond simply supplying equipment. We handled the entirety of the design and project management, acting as an integrated partner alongside designers, architects, and contractors. One of the highlights of this kitchen is undoubtedly the custom-made pizza oven manufactured in Sweden, an exceptional piece of equipment designed specifically for this project that allows for perfection in cooking each pizza.
The owners' patience and in-depth knowledge of their work processes greatly facilitated the realization. Their precision in expressing their needs and their clear vision made it possible to create a workspace perfectly suited to their unique concept.
A complete and high-performance kitchen
We supplied and integrated all kitchen and bar equipment, with the exception of the walk-in cooler, ventilation system, and coffee machine. The layout was designed to optimize workflow and allow the team to create their artisanal pizzas under ideal conditions.
At the heart of the kitchen are two Pizza Master electric pizza ovens, one countertop model with 2 chambers and another with 3 cavities, allowing optimal production even during peak periods. Three Rational iCombi Pro models complete the cooking equipment.
The prep area includes several Thorinox worktables, and a New Air sandwich and salad table equipped with double shelves to keep ingredients fresh and within reach.
For product storage, we integrated several refrigeration solutions. New Air and Atosa under-counter refrigerators provide quick access to essential ingredients, while a New Air freezer ensures storage of products requiring freezing. For beverage service, two Atosa beer refrigerators keep beers at the perfect temperature, and a BREMA ice machine ensures a constant supply.
The dishwashing area was equipped with a Thorinox double sink with an Encore wall-mounted swivel spout faucet, providing the flexibility needed for washing. An Omcan soiled dish table facilitates sorting dishes before they go through the Centerline hood-type dishwasher, high-performance equipment that ensures effective cleaning even during rush hours. For service, an Omcan heat lamp keeps dishes at the ideal temperature.
A project that delivers
The kitchen is now in place, the team is ready, and Ottawa customers can enjoy what Heartbreakers does best: artisanal pizzas prepared with care in a space designed for performance. We are proud to have supported this project from A to Z.
Representative: Norman McKoy
Project Manager: Walid El-Tawel
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