Are you part of an organization that regularly makes purchases from Doyon Després? Did you know that many of our commercial clients receive various privileges? They receive these privileges because they hold an account with us. Opening an account involves no commitment on their part; they only reap the benefits. These benefits are numerous and especially significant for organizations that spend a lot of money on kitchen accessories and equipment. Here's what Doyon Després offers to these clients and does for them:

Dedicated Sales Representative and Support Advisor

Sales representatives and support advisors work together to best meet the needs expressed by the commercial clients assigned to them. The teams undertake various tasks for these clients, including consultation for item and equipment selection, as well as order fulfillment. They all participate in several training sessions each year to learn more about the products offered to Doyon Després's commercial clientele.

Representatives

Representatives are exceptional resources for selecting cooking equipment, refrigeration, and various item washing solutions. Whether choosing a single appliance or multiple ones to outfit a specific space, they ensure to present products that meet the clients' selection criteria. They undertake the necessary steps to meet their needs, provide equipment at the lowest price, and offer financing or credit plans.

Sales Support Advisors

Sales support advisors work with a small number of representatives, meaning they handle a limited number of cases and know them well. They have a deep understanding of tableware and kitchen accessories. They advise clients based on their needs, budget, among other factors. Their role is to assist clients in acquiring the necessary items from the opening of a commercial establishment throughout the organization's active period.

Table Arts Specialist

Representatives and sales support advisors can rely on the valuable advice of our table arts specialist, the go-to person within Doyon Després for this matter. She is consulted when precise information about the characteristics of glassware, dishware, and cutlery is needed. Having an account with us, assigned to both a representative and a support advisor, is the best way to benefit from this specialist's varied knowledge.

File Including Purchase History

A commercial client's file is a rich source of information for representatives and sales support advisors. The more information it contains, the easier their work becomes. The order history is used to expedite the selection of new items and to reorder previously purchased items. Advisors, for example, consider this to propose more profitable or suitable alternatives for clients wishing to place new orders. They also use this data to learn about the clients, their organization, their needs, and to make suggestions that will please them and fit within their budget.

Discount

Clients who contact us to open a commercial account can benefit from a discount reflected as a reduction on the price of eligible products. The higher a commercial client's annual purchase volume, the higher the discount offered. This proportionality rule proves advantageous for many clients. The discount is beneficial for clients who frequently need to replace certain kitchen accessories or who own several establishments with kitchens. Unfortunately, a commercial client without an account cannot benefit from such a discount even if they frequently place high-value orders.

Financing

Businesses that have been active for a few years and have an account with us can submit a request to obtain a financing plan for purchasing equipment. In this regard, Doyon Després collaborates with Econolease, an organization specializing in proposing advantageous financing plans for purchasing catering equipment. Econolease conducts a credit check for each financing application, and once the file is approved, the representative takes over. They act as an intermediary between the commercial client and Econolease to finalize an agreement, determining its duration and other modalities.

Easy and Quick Process

As you can see, it's beneficial to spend a few minutes contacting us and providing the necessary documents to open an account. The benefits of opening an account far outweigh the inconveniences, considering that filling out a few forms might be unpleasant! We are committed to providing excellent services, and we believe your experience with us will be all the more satisfying if we can offer personalized offers and services. If you wish to open an account with Doyon Després, contact a customer service representative at 1-866-444-1110 or inquire with an in-store employee.